Tracked. Signed.
Confirmed in writing.
GPS-tracked delivery across Uganda and neighbouring corridors. Signed by the recipient. Photographed at handover. Delivery confirmation pack issued within 24 hours.
§ 02 · SCOPE
The last leg, handled
to the same standard as the rest.
Most logistics chains treat last-mile delivery as the easiest part. It is where accountability typically ends: a driver drops cargo at a gate and leaves. Granite Gate treats last-mile as a custody transfer. The recipient signs. The condition is recorded. The handover is photographed.
OUTSIDE THIS SERVICE
- Installation or assembly at destination
- White-glove in-home delivery
- Cold-chain or temperature-controlled delivery
- Deliveries requiring specialist vehicle types not in the Granite Gate fleet
CONFIRMATION STANDARD
Issued within 24 hours of final handover.
§ 03 · PROCESS
Five steps from bond to delivered.
Every step documented.
01
Release instruction
The client instructs delivery in writing from the bonded warehouse or dispatch point. Delivery address, recipient name, and any access or scheduling requirements confirmed at this stage.
02
Route and scheduling
The file owner confirms the delivery vehicle, driver, route, and delivery window. For multi-point deliveries, a delivery schedule is shared with the client before departure.
03
GPS-tracked transit
The delivery vehicle is GPS-tracked from departure to arrival. The client and file owner have visibility on real-time location throughout the delivery leg.
04
Handover and sign-off
At delivery, the recipient signs the delivery confirmation form. Condition of cargo is recorded at handover. Photographs are taken as standard. Named recipient verification is applied where the client requires it.
05
Confirmation pack
A delivery confirmation pack is issued within 24 hours: signed delivery form, photographs, GPS delivery record, and handover timestamp. This closes the file on the delivery leg.
§ 04 · COVERAGE
Where we deliver.
Three delivery zones.
Delivery windows are estimates. Confirmed at booking. Subject to road conditions, access requirements, and recipient availability.
ZONE 01 · CORE UGANDA
Standard window
1 to 3 working days
ZONE 02 · BORDER TOWNS
Standard window
2 to 5 working days
ZONE 03 · NEIGHBOURING CORRIDORS
Standard window
3 to 7 working days
Subject to corridor availability and cross-border documentation. Confirm at quote stage.
§ 05 · FLEET
The vehicles
behind the service.
LIGHT DELIVERY
Pickup trucks and light vans
Small cargo, documents, parcels, personal effects, light equipment
MEDIUM CARGO
Box trucks and medium flatbeds
General freight, packaged goods, machinery components, multi-item deliveries
VEHICLE TRANSPORT
Low-loaders and vehicle carriers
Vehicles from bond to dealer premises or end recipient
Fleet available on request. Full fleet inventory in the Due Diligence Pack.
HIGH-VALUE CARGO
Deliveries requiring escort are handled under the Precious Cargo protocol. Confirm at quote.
14
Vehicles delivered
6
Field sites
5 days
Total time
100%
Signed + photographed
§ 06 · CONSIGNMENT RECORD · C-2025-031
Fleet delivery. 14 vehicles.
Kampala to 6 NGO sites.
An international NGO operating across Uganda commissioned Granite Gate to deliver 14 imported vehicles from the Kampala bonded warehouse to six field office locations across the Central, Eastern, and Northern regions.
Each delivery was GPS-tracked. Signed by the named site coordinator at handover. Photographed on delivery. A delivery pack was issued per vehicle within 24 hours of each delivery.
All 14 vehicles delivered within 5 working days of bond release instruction. Delivery confirmation packs submitted to the NGO's donor compliance office. Incident record: zero.
See all consignment records§ 07 · COMMON QUESTIONS
Questions about
the delivery leg.
Short answers. Full process is above.
§ 08 · DELIVER CARGO
Cargo that needs a signed
delivery on the other end.
A delivery quote within four working hours.
§ 09 · RELATED SERVICES
Services that connect to this one.
§ 10 · CLOSE
Tracked. Signed.
Confirmed in writing.
A senior operator responds within four working hours, in writing.